How To Sell Online

  • Selling your children’s goods is easy with TotSwap!

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    We’ve created a short video to show you how easy it is to upload and tag your items.

    Check it out here!

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  • Just follow these simple steps and you’ll be on your way: 

    1. Gather your supplies and items 

    You should have most of these items at home! Things you’ll need:

    • Camera, camera phone, or tablet
    • White paper and scissors or Avery 8163 labels
    • Printer
    • Safety pins or tagging gun
    • Tape – scotch and painters tape for certain times
    • Clear plastic bags to hold accessories, parts, or bundled clothing items
    • String, zip ties, or ribbon to keep items together

    2. Create an account and register for your sale

    You’ll sign up for the sale, manage your inventory, and track sold items here.

    3. Enter each item & its photograph into our online inventory system:

    • When you enter an item into your account with a picture, it will be seamlessly transferred to the online store 
    • Choose the best most specific category available for your item.  This is where you item will show up in the online store.
      • Please note: we’ve expanded our categories to provide more options adding women’s clothing, accessories, home decor and more
    • Be as detailed as you can with your description – brand, size, description.   
    • A good photo can be the difference between selling and not selling! We’ve compiled some helpful photo tricks & tips below.
    • There is a minimum price of $4 – small bundles are encouraged for clothing and books
    • Once you’ve locked your inventory, please do NOT cross post items elsewhere
    • If you need to edit anything after you’ve posted, we’ve outlined those simple steps here

    4.  Triple Check the quality and descriptions of your items to minimize returns

              Shoppers are able to return merchandise that does not meet our quality standards or if an item is mis-marked.

    Any items returned will be deducted from consignor settlement reports plus a 20% restocking fee. 

    We want happy consignors and happy shoppers so please make sure items are in excellent condition.

    5. Prep your sold items as you go

    • Sales will be posted each night, so you can collect your sold items and package them up to get ready to tag at the end of the sale (NO hangers please)
    • All pieces and items must be securely bundled together – use zip ties, clear bags that are closed securely. 
    • At the end of the sale, each consignor will be able to access a portal to download a PDF with tags to attach to your sold items. 
      • These are NOT our regular MyCM tags. (they have a special buyer code & QR code that will help us sort the items into appropriate orders.)
      • They can either be printed on regular paper or Avery 8163 labels to then securely attach to your items. 

    6. Drop off only the items you sold

    Be sure to reserve a Check-In time in your MyCM account. 

    Bring your SOLD items only to drop-off.   We will check your items in to ensure everything has been dropped off & is tagged properly. 

    We’ll make sure your items get to the person who bought them and you are paid.

    7.  Get paid

    Payment is sent via email the Monday one week after shopper pick up.

    Be sure that the email in your account is up to date in order to receive your payment!

    Still have questions? Go to our Consignor FAQ’s page here for more information. 

  • Photo Taking Tips and Tricks: 

    No, we’re not talking professional-quality, but good pictures are important and will increase the likelihood of your items being sold. Remember your photos that you upload is what the customer will see. 

    1. All you need is your phone

    Take photos on your phone, iPad or another device.

    2.  Find some good light

    Shoot during daylight, pull back your blinds and turn off the lamps. Or take the items outside on a nice day. 

    3. Use a clean and simple background

    A white poster board or blank surface will ensure your item shines.

    4. You only get ONE picture per item, so make it a good one!

    Photos MUST be vertical
    Double-check that your image isn’t blurry and that a thumb didn’t sneak over the lens.
    You can use an app to put multiple images together into 1 image.

    5. Shooting bundles?

    Make sure all items can be seen.

    6.  Portrait (Tall) Pictures are preferred!

             The way pictures are uploaded onto the page, the portraits will upload MUCH better than landscape pictures.

    **No Tags needed in your pictures

  • Ready to take those growth spurts head on?

    We offer one place to easily SELL your new and gently used baby and children’s items.
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